Returns and Exchanges Policy

At Albayan Perfumes, we want you to be completely satisfied with your fragrance purchase. If you are not happy with your order, you can return your items within 14 days of delivery provided they are unopened and in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Secure Packaging

  Carefully pack the perfume bottles in their original boxes and shipping cartons to ensure they are not damaged during transit.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.